Who We Are
Company: Scale Labs LLC d/b/a ParlayTix ("ParlayTix," "we," "us," "our")
Website & App: agent.parlaytix.xyz and related chat interfaces (the "Service")
Contact: akshay@parlaytix.xyz
Address: 8 The Green, Suite A, Dover, Delaware 19901, USA
01Scope
This Privacy Policy describes how we collect, use, and share your information when you use our AI-powered ticketing concierge. The Service allows you to:
- â–¸Search for and purchase event tickets.
- â–¸Request tickets to be made conditional or fractional.
- â–¸Interact with the Service through the web or supported chat platforms.
Some features may involve blockchain transactions, and certain future features may involve third-party payment providers.
02Information We Collect
a) Information you provide
- â–¸Name, email, phone number, country, and age confirmation.
- â–¸Event and ticket preferences.
- â–¸Wallet address (when using blockchain features).
- â–¸Messages or queries you send to our AI agent.
b) Information collected automatically
- â–¸IP address, device details, browser type, pages visited, time spent, error logs.
- â–¸Cookie and session data for analytics and security.
c) Information from third parties
- â–¸Transaction confirmations from payment providers (when integrated).
- â–¸Public blockchain transaction data linked to your wallet.
Blockchain Note: Any transaction written to a public blockchain is permanent and viewable by anyone. We cannot delete or alter this information.
03How We Use Information
- ✓Operate and improve the Service.
- ✓Process ticket requests and transactions (through future integrated providers).
- ✓Personalize recommendations and responses from the AI agent.
- ✓Detect, investigate, and prevent fraud or prohibited uses.
- ✓Comply with legal and regulatory obligations.
- ✓Provide customer support.
04Sharing Your Information
We share information with:
- â–¸Vendors who provide hosting, analytics, communications, or blockchain processing.
- â–¸Payment providers (when integrated) for processing and verification.
- â–¸Event organizers or marketplaces for ticket fulfillment.
- â–¸Authorities when required by law.
05International Transfers
We operate globally and may transfer your information to locations outside your country. Safeguards (such as standard contractual clauses) will be applied where legally required.
06Retention
We retain your information as long as necessary to provide the Service or meet legal obligations. Blockchain data cannot be deleted by us.
07Your Rights
Depending on your jurisdiction, you may have rights to access, delete, correct, or transfer your personal data, or to object to certain processing. Contact akshay@parlaytix.xyz to exercise these rights.
08Security
We use encryption, access controls, and other measures to protect your data, but no method is 100% secure.
09Cookies
We use essential cookies for operation and optional cookies for analytics. You can control cookies via your browser.
10Children
The Service is not intended for anyone under 18.
11Changes
We may update this Policy and will post the new version with a revised date.
Contact Information
If you have questions about this Privacy Policy, please contact us: